Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: Email address, username, and password provided during registration
• Usage Data: Listing content you generate, operation logs, feature usage frequency, API call logs: records the time, type, and token consumption of each AI feature usage for billing, service optimization, and security auditing
• Device Information: Browser type, operating system, IP address, access times
• Payment Information: Payment method details provided when subscribing (processed by third-party payment providers; we do not store full card numbers)
• Waitlist Email: Email address submitted when requesting early access

2. How We Use Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve service functionality
• Process transactions and send related notifications (e.g., account changes, payment confirmations, subscription expiry reminders)
• Personalize user experience, provide tailored feature recommendations and content optimization suggestions
• Ensure service security, prevent fraud and abuse
• Record and audit API usage to ensure service security and compliance, and handle refund disputes

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances: with your explicit consent; with trusted third-party service providers who assist us in operating our services (e.g., cloud hosting, payment processing, email delivery), limited to what is necessary for providing the service; to comply with legal requirements, court orders, or government regulations; as necessary to protect our legitimate interests, prevent fraud, or address security concerns.

4. Data Storage and Security

We take reasonable measures to protect the security of your information, including:

• Using SSL/TLS encryption for data in transit
• Encrypting sensitive data (such as passwords) at rest
• Restricting data access to authorized personnel only

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. Upon account deletion, we will delete or anonymize your personal data within 30 days, unless otherwise required by law. Generated listing content is retained for the duration of your account and deleted upon account deletion. API usage logs are retained for the duration of your account for billing verification and dispute resolution, and are deleted within 90 days after account deletion.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect service functionality. Types of cookies we use: Essential cookies (maintaining login state and security), Analytics cookies (understanding usage patterns to improve the product), Preference cookies (remembering your language and settings).

7. Your Rights

Under applicable data protection laws (GDPR, CCPA, and other regulations), you have the following rights: Right of Access — view the personal information we hold about you; Right to Rectification — correct inaccurate personal information; Right to Erasure — request deletion of your personal information; Right to Data Portability — export your personal information in a common format; Right to Withdraw Consent — withdraw your consent for data processing at any time. To exercise these rights, contact support@uotol.com. We will respond to your request within 30 days.

8. Children's Privacy

Our service is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will delete it promptly.

9. International Data Transfers

Your data may be stored on servers located outside your country of residence. We ensure that cross-border data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Policy Updates and Contact

We may update this privacy policy from time to time. Significant changes will be communicated via email or in-service notifications. Continued use of the service constitutes acceptance of the revised policy. For any privacy-related questions, please contact: support@uotol.com.